I strongly suspect that the single most impactful thing I did during my 5+ years at Linden Lab was shortly before I left: set up a weekly meeting between a couple of leads from Support and Engineering to go over the top 10 support issues.
Recent articles
- Qwen3-4B-Thinking: "This is art - pelicans don't ride bikes!" - 10th August 2025
- My Lethal Trifecta talk at the Bay Area AI Security Meetup - 9th August 2025
- The surprise deprecation of GPT-4o for ChatGPT consumers - 8th August 2025